Qubicles is a marketplace for job creation by connecting call center agents with work. Its secondary function is to provide businesses seeking customer service, sales or support talent a single location to find such talent. Its tertiary function is to assist existing call centers in keeping staff busy by allowing them to join the network and find ‘overflow’ work.
For such call centers, the goal of Qubicles is to help them be ‘right sized’ as much as possible, thereby lowering labor costs while optimizing their operations to increase customer satisfaction rates.
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